---
title: How do I access and use my Engagement Levels?
description: When we enable the Engagement Levels feature, each profile in your Klaviyo account will receive a custom profile property called orita_engagement_level.
---

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1. [Help Center](https://help.orita.ai/?hsLang=en)
2. [Engagement Levels](https://help.orita.ai/engagement-levels?hsLang=en)

# How do I access and use my Engagement Levels?

Orita creates the necessary Engagement Level segments once we've gained access to Klaviyo. To build a segment for a specific level in Klaviyo:

1. Go to Lists & Segments > Create List / Segment > Segment

2. Set condition: Properties about someone > `orita_engagement_level` > equals > select the level (e.g.,`highly_engaged)`

3. Repeat for each level you wish to target

[See how it works here.](https://www.loom.com/share/2757c9032ab44a3db4813b92435d9d1b)

Levels are mutually exclusive — a profile in Highly Engaged is only in Highly Engaged at that moment. Orita segments can be viewed and reported on like any other segment built in Klaviyo; within custom reporting, audience breakdown tabs, etc.

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