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Do you do sunset flows or winback campaigns for unengaged customers?

We are happy to do or not do whatever you'd prefer when it comes to your customer list. If you want reactivated accounts to go through a winback flow, you can set that up using our profile property tags. See What happens when profiles get reactivated?

If you want to put a recommended suppression through a sunset, let us know and we'd be happy to provide you with our recommend list.